Why Isn't My Photo Showing Up On The Page?

Created by Noctem Books, LLC Customer Service, Modified on Sun, 23 Feb at 1:36 PM by Noctem Books, LLC Customer Service

If you are adding a photo into your book and seeing an error dialog (example below), this is likely because your photo is too large. To fix this, your image needs to be cropped or resized outside of the Stareworthy book builder, before adding it to your image gallery. Please ensure the borders of your images do not exceed 25 inches, or 2400 pixels before adding them to your Stareworthy gallery in the book builder. 


There are many resources to resize images for free, including Adobe Express. Try their free resizing tool here: https://www.adobe.com/express/feature/image/resize


Note: When resizing, make sure to keep a high DPI of 300 (or at least a minimum of 240 DPI) to preserve your image quality for print. 



*If you are seeing the above icon on your book page, your image is likely too large.


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